I have recently ordered something online from ikea and there email tells me to call them at this number:
1-800-434-IKEA
Now that would be ok if mabey it was back in the 20th century, we are almost a decade from that day, and people still expect everyone have on their phone the traditional alpha to number logic.
I have a blackberry that i use so it is rather obvious that it wont work i will be dialing:
1-800-434-361?
instead of the intended
1-800-434-4532
What makes things worse is that they expect me to remember the special number 434 first before knowing how to tanslate the digits.. i should have been there at the time when they went throught the trouble to getting an 800 number i would come up with something like:
1-800-GO4IKEA
1-800-BUYIKEA
or what ever.. the alphabet thing has not been the first time that i was not able to contact someone without having to hunt down a traditional phone.
