alphabet phone numbers....

nospam@example.com (Curt Zirzow) — Thu, 10 Jan 2008 15:38:36 -0500

I have recently ordered something online from ikea and there email tells me to call them at this number:

1-800-434-IKEA

Now that would be ok if mabey it was back in the 20th century, we are almost a decade from that day, and people still expect everyone have on their phone the traditional alpha to number logic.

I have a blackberry that i use so it is rather obvious that it wont work i will be dialing:

1-800-434-361?

instead of the intended

1-800-434-4532

What makes things worse is that they expect me to remember the special number 434 first before knowing how to tanslate the digits.. i should have been there at the time when they went throught the trouble to getting an 800 number i would come up with something like:
1-800-GO4IKEA
1-800-BUYIKEA

or what ever.. the alphabet thing has not been the first time that i was not able to contact someone without having to hunt down a traditional phone.

zircu is not god - General

alphabet phone numbers....